Collect client onboarding details online, now built into Proffa.
    For agencies and studios

    Proposal and client onboarding software for agencies

    Send scoped agency proposals clients sign online, with retainer terms and brand onboarding handled in the same flow. Built for creative, digital and marketing agencies in New Zealand and Australia.

    By The Proffa teamLast reviewed

    Agency work has a specific failure mode: the proposal wins the job, and then the real scope is negotiated informally over the following weeks until the margin has quietly disappeared. The fix is not a longer document. It is a proposal that ties the price to a defined deliverable, and terms that are accepted at the same moment as the price.

    Quote projects and retainers from the same place

    Most agencies sell both one-off projects and ongoing retainers, and the two need different wording. Proffa lets you keep separate service templates for each, so a retainer proposal talks about monthly inclusions and a project proposal talks about deliverables and milestones.

    • Reusable templates for your standard project types, so scoping does not restart every time.
    • Retainer templates that state monthly inclusions plainly, which makes out-of-scope requests easier to raise.
    • Optional items the client can consider without renegotiating the core price.

    Terms signed with the proposal

    Agency terms cover the things that cause disputes later: revision rounds, ownership of work, kill fees, payment timing. Those terms only help if they were agreed. In Proffa they are attached to the proposal, so accepting the price means accepting the terms, in one action, with a signed PDF issued to both sides.

    Important

    If your terms currently live in a separate PDF that gets emailed after the proposal is accepted, assume a meaningful share of your engagements are running without signed terms at all.

    Collect brand and access details at signature

    Every new agency client needs the same things before work starts: brand assets, tone of voice notes, access to analytics, ad accounts, the CMS, the domain. Attaching an onboarding form to the engagement means those requests go out when the client is most engaged rather than three emails later.

    1. 1Send a proposal covering deliverables, price and terms.
    2. 2The client signs online with no login required.
    3. 3The onboarding form gathers brand assets and platform access.
    4. 4The delivery team starts with what it needs already in hand.

    What agencies use in Proffa

    Job to be doneIn Proffa
    Quote a projectService templates per project type
    Quote a retainerTemplates stating monthly inclusions
    Get terms agreed with priceTerms signed as part of the proposal
    Sign without frictionOnline signing, no client account
    Collect brand and platform accessOnboarding form at signature
    Track pitches in flightDeals pipeline

    Getting started

    Build your most common project type and your standard retainer as templates, then run your next pitch through Proffa. The trial is 14 days with no credit card.

    Start winning and onboarding clients with Proffa

    Create your first proposal today. It takes minutes to set up, and your clients can sign without ever logging in.

    No credit card required14-day free trialCancel anytime